IT Support

In today’s ever-changing world, keeping up with the complexity of online world can be difficult. Our IT team will stand by your side to help minimize the stress regarding the tech aspect of the course and will provide you with technical support you might need during the course.

I am doing an online course with ITI, Does ITI provide any IT support?

Yes, We recommend you visit our help desk page to find answers to FAQ regarding Google Classroom, Zoom and material preparation.

I visited the help desk page but couldn't find an answer for my IT related issue, what should I do?

In that case please send an email to support@iti-istanbul.com explaining the issue in detail and if possible attach screenshots.

I am doing an online course and Zoom is restricted in my area, are there any solutions for that?

Yes, please click here to download the connection to our private network and send an email to support@iti-istanbul.com for login credentials.

Here are some applications you might need during your course.

TeamViewer (for remote assistance)

Adobe Acrobat Reader

Zoom

Printer Driver